Refund policy

At kitikitishop, we are committed to providing high-quality products to our valued customers. Due to the nature of our business and the products we offer, all sales are final. We do not accept returns or provide refunds for any reason other than goods that arrive damaged.

Policy Details:

1- No Returns: We do not accept returns under any circumstances. Once your purchase is completed, it is considered final.

2- No Refunds: We do not offer refunds. Please ensure that you are certain about your purchase before completing the transaction.

3- Damaged Goods: If you receive a product that is damaged, you must contact us within 7 days of receipt. To process your claim, please provide:

• A description of the damage.
• Photographic evidence of the damage.
• Your order number and contact information.

Upon verification of the damage, we will offer a replacement or store credit for the damaged item.

Contact Information: For any questions or concerns regarding this policy, please contact us at:

• Email: kitikitishop.beirut@gmail.com
• Phone: +961 70203729

Thank you for your understanding and for shopping with kitikitishop.